The Chinese University of Hong Kong

Customer Relations Officer - NTK Academic Group

Customer Relations Officer

聘用形式 : Full Time
學歷要求 : bachelor
要求相關工作經驗年數 : 1
修讀學科 : Any discipline
月薪範圍 : negotiable


Established in 1996, NTK Academic Group is a leading educational service provider in Hong Kong. We specialize in academic tuition for students following international and local curricula, standardized test preparation, and educational planning and consultation services. We are also a fast growing publisher with more than 30 study guides published.


Job Responsibilities:

  • Handle clients (both students and parents) enquiries in a professional manner
  • Understand clients’ needs and provide suitable solutions
  • Introduce education programs that base on students’ needs and ability
  • Provide after-sale services to enhance customer satisfaction
  • Assist  in ad hoc projects of the team

 Essential Qualities

  • Diploma or above with minimum 1 year working experience, preferably in customer service or related positions
  • Good command of spoken and written English, Cantonese and Mandarin 
  • Possess problem-solving skills and good listening skills to tailor the best solution according to clients' needs
  • Able to prioritize and handle multiple tasks simultaneously
  • A good team player and good interpersonal skills 
  • Fresh graduate with good academic background will also be considered




Interested parties should send a detailed CV and cover letter with expected salary to 


NTK Academic Group

業務性質 : Education
公司地址 : 3/F-5/F & 7/F, Lee Garden Five, 18 Hysan Avenue, Causeway Bay, Hong Kong
公司電話 : 36190712
公司網站 :